Privacy Policy

Who We Are

This website is operated by Stainless Brass and Glass Ltd., referred to in this policy as “we”, “us”, or “our”.
Our website address is: https://stainlessbrassandglass.co.uk.

Information We Collect

We may collect the following information when you interact with our website:

  • Personal information you provide through forms (e.g., name, email, phone number).

  • Technical data such as IP address, browser type, device information, and pages visited.

  • Cookies and tracking data to provide core functionality and improve your experience.

Comments

When visitors leave comments, we collect the data shown in the comments form, your IP address, and browser user agent to assist with spam detection. An anonymised hash of your email address may be provided to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/.

Media

If you upload images, avoid uploading images with embedded location data (EXIF GPS), as visitors may extract this information.

Cookies

We use cookies to:

  • Remember your preferences.

  • Maintain login sessions (if applicable).

  • Improve the website’s functionality and performance.

You can control or delete cookies through your browser settings.

Embedded Content

Articles, images, or videos embedded from other websites behave the same way as if you visited the external site directly. Those sites may collect data, use cookies, or track your activity.

How We Use Your Data

We use the information we collect to:

  • Provide and maintain our website and services.

  • Respond to enquiries.

  • Improve website performance.

  • Protect our website from spam, fraud, or security threats.

Who We Share Your Data With

We do not sell your personal data. We may share your data with:

  • Service providers such as analytics tools or anti-spam services.

  • Legal authorities if required to comply with laws or protect our rights.

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.

  • Information submitted via forms is kept as long as necessary for operational, legal, or security purposes.

  • User accounts (if any) retain profile data until the user requests deletion.

Your Rights

You can request:

  • An exported file of your personal data.

  • Correction of inaccurate data.

  • Deletion of your personal data (excluding data we are required to keep for legal or security reasons).

To make a request, contact us at: services@s-b-g.co.uk

Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection services.

Contact Us

For privacy-related enquiries, contact:
Stainless Brass and Glass Ltd.
Email: services@s-b-g.co.uk